Please read the Terms and Conditions carefully before using mobilemandu.com. 

1. INTRODUCTION
Greetings from mobilemandu.com. These terms and conditions govern your access to and use of mobilemandu and its related sites, services, and tools. We are your one-stop shop for the newest electronic devices and home appliances. We assist customers in browsing our extensive catalog, finding top-notch products, and enhancing their lifestyle with cutting-edge technology. You agree to be bound by these terms and conditions (the "User Agreement") by using the Site, and you hereby accept these terms and conditions (including the information that is linked herein). Your use of the Site indicates that you accept the terms of this User Agreement, and it becomes effective immediately. Please do not access, register with, or use this Site if you do not agree to be bound by the terms of this User Agreement.

The Site retains the right, at any time and without prior notice, to alter, amend, add, or remove any portion of these Terms and Conditions. If no other notice is given, changes take effect when they are posted on the website. For updates, please review these terms and conditions frequently. Once changes to the terms and conditions of use are posted, you must continue using the site in order to accept those changes.


2. CONDITIONS OF USE
A. YOUR ACCOUNT

We might ask you to register for an account with us or provide personal information in order to finish the account creation process before you can use some of the platform's services. We reserve the right, at any time and without prior notice, to invalidate the username and/or password. We will not be held accountable for any losses incurred as a result of, resulting from, connected with, or resulting from such a request or invalidation. You are in charge of protecting the privacy of your password, user name, account information, and any related private data. By accepting this responsibility, you promise to keep your account and all associated information safe at all times and to take all reasonable precautions against account misuse. Please notify us right away if you have any reason to think that someone else knows your password or if you suspect that it is being used without authorization.By using your account and password to access private information, data, or communications, you agree and acknowledge that any use of the Site and any related services will be deemed to have been carried out or authorized by you, as applicable. By using the Site or any of its services, you consent to be legally bound by its terms and conditions, regardless of whether you gave permission for such use or access. You consent to our being able to act upon, rely on, or hold you solely accountable and liable for anything related to it, even if it was carried out or transmitted by you. You additionally agree and acknowledge that using your account to access the Site will bind you to its terms and that you will fully indemnify us for any and all losses.

At all times, kindly make sure the information you give us is accurate and comprehensive. You must use your online account to update information about your account in real time. To help you with these changes, you must notify us via our customer service communication channels about any information that you are unable to update through Your Account on the Site. We reserve the right, at any time and without prior notice to you, to deny access to the Site, terminate accounts, remove, or edit content. 

Without providing a reason or prior notice, we may, at any time, in our sole and absolute discretion, request that you update your Personal Data or immediately invalidate the account or any related details. We will not be held accountable or liable for any losses that you suffer or cause, or that result from, relate to, or are related to such a request or invalidation. This agreement binds you to periodically change your password, safeguard your account, and bear all responsibility for maintaining the privacy of your account and any disclosure or use of your username and/or password, whether permitted or not.

B. PRIVACY 

In compliance with the Privacy Agreement, any applicable laws and regulations, and your use of the Site, we will treat any personal information or data you provide to us as strictly confidential. Please do not use the Site if you disagree with the transfer or use of your information as described in the Privacy Agreement.

C. COMMUNICATION 

You acknowledge, agree, and understand that the Site is an online platform that lets you use any payment method you choose to buy products listed at the price listed there, whenever you want, from anywhere. Mobilemandu may charge you a fee for selecting different options available on the platform. 

You are communicating with us electronically when you use the Site or send us emails. When placing an order with us, a working phone number will be needed from you. We may contact you by phone, text message, email, notices posted on the website, or by any other method we decide to use. You agree to treat all forms of communication equally and give your consent to receive communications from us regarding your use of the website and/or placing of orders, including transactional, promotional, and/or commercial messages.

D. YOUR SUBMISSION 

Your questions, reviews, comments, and suggestions, among other things, that you send to us or submit to the Site (together, the "Submissions") will become our sole and exclusive property and won't be returned. When you submit reviews or comments on the site, you also give us permission to use your name in connection with those reviews, comments, or other content, in addition to the rights that are applicable to any Submission. It is strictly forbidden for you to use a fictitious email address, pose as someone else, or otherwise mislead us or other parties about the origin of any Submissions. We reserve the right, but not the obligation, to delete or alter any Submissions without providing prior notice or taking any appropriate legal action.

E. TRADEMARKS AND COPYRIGHTS

In the applicable jurisdiction(s), Mobilemandu.com, the Mobilemandu logo, and other marks mentioned on our website are trademarks or registered trademarks. The trademarks or trade dress of our company includes our graphics, logos, page headers, button icons, scripts, and service names. These may not be used in conjunction with any other company's goods or services, or in any way that could mislead or confuse consumers, or in any way that would bring us into disrepute. The owners of all other trademarks that appear on this website may or may not be connected to, associated with, or sponsored by us.

All information content on the Site, including text, graphics, software, photos, video, music, sound, and their arrangement and selection, as well as all software compilations, underlying source code, and software, as well as all other intellectual property rights, whether registered or unregistered, shall remain our property. Under international conventions and Nepalese copyright laws, the entirety of the Site is likewise protected by copyright as a collective work. Copyright © All rights reserved.

F. DISCLAIMER

Prior to engaging in any transactions through the Site, you agree to use your best and most reasonable judgment, accept responsibility for your actions, and access the services at your own risk. We hereby explicitly disclaim any and all responsibility and liability in that regard. We shall not be liable or responsible for any acts or inactions on the part of sellers, nor for any breach of conditions, representations, or warranties by the sellers or manufacturers of the products. Any dispute or disagreement between you and the product manufacturers or sellers will not be resolved by us through mediation.

The quality, suitability, accuracy, reliability, completeness, timeliness, performance, safety, merchantability, fitness for a particular purpose, or legality of the products listed, displayed, or transacted, as well as the content (including product or pricing information and/or specifications) on the Site, are all expressly disclaimed by us. Despite our best efforts to prevent errors in content, this website, all of its contents, information (including product prices), software, goods, services, and associated graphics are offered "as is."

G. WAIVER 

You understand that we are a private business and that we have the right to conduct business as we see fit in order to accomplish our goals. You also agree that we may use our rights and remedies in any other circumstance in which you violate these terms, even if we do nothing in response to your violation of the terms and conditions listed on our site.

H. TERMINATION 

We may instantly terminate the Terms and Conditions or withdraw any and all of your rights granted under the Terms and Conditions, in addition to any other legal or equitable remedies, without giving you prior notice. In the event that this Agreement is terminated, you will immediately stop using the Site, and we will, in addition to any other available legal or equitable remedies, immediately revoke any passwords and account identification that have been assigned to you and deny you access to the Site altogether or in part. Any termination of this agreement will not impact the parties' respective rights and obligations that existed prior to the termination date, including without limitation, payment obligations.Furthermore, you acknowledge that the Site will not be responsible for any damages to you or to third parties as a result of any suspension or termination. Your sole and exclusive remedy is to stop using the Site if you are unhappy with it or any of its terms, conditions, rules, policies, guidelines, or operating procedures.

I. GOVERNING LAW AND JURISDICTION

The laws of the Federal Democratic Republic of Nepal govern and shall be interpreted in accordance with these terms and conditions. 

3. CONDITIONS OF SALE
Before ordering any products from us on the Site, please carefully read these terms. By accepting these terms, you agree to be legally bound by them.

A. CONDITIONS RELATED TO SALE OF THE PRODUCT OR SERVICE 

Conditions pertaining to the sale of goods or services on the Site are covered in this section.

B. THE CONTRACT 

We accept your order as a legitimate offer to purchase the good or service that is listed on our website.We provide an estimated time of arrival for order processing at the time of order placement; however, we cannot guarantee that this time will always be precisely as promised because we rely on outside service providers to uphold this commitment. We promise to use every reasonable means at our disposal to see that the indicative timeline is fulfilled.

You certify that the item(s) or service(s) you ordered are for your own internal use only and will not be sold for profit. You give us permission to declare the above-mentioned reason for your orders on the Site and to submit a declaration on your behalf to any governmental authority.  In the event that an order's quantities surpass the average person's consumption, the Site may cancel it. This pertains to both the quantity of products ordered in a single order and multiple orders for the same product, each containing a quantity greater than the average individual consumption. 

Before the item is shipped to you, you have the option to cancel your order at no cost.

Please be aware that we only offer products in quantities that are appropriate for the typical household's needs. This holds true for both the quantity of products ordered in a single order and multiple orders for the same product, each of which includes a quantity typical for a typical household.

4. RETURN POLICIES

  • Please review the return policies below for details.
  • Please file a return request on the Mobilemandu website or notify our delivery person right away if your product is incomplete, erroneous, damaged, or defective upon delivery.  To process the return, the request must be made within 24hrs of delivery.
  • If you have any questions about issues with mobile phones or electronic appliances after using them or beyond the return policy period, please see if the product is covered by a seller or brand warranty.
  • We allow a change of heart for a few categories. For further details, please see the options while you choose return option in our website

Valid reasons to return an item

  • The delivered product is either defective (e.g., not able to turn on) or damaged (e.g., physically destroyed or broken).
  • The product was delivered partially—that is, with some parts and/or accessories missing.
  • Product delivered is inaccurate (e.g., incorrect product, size, color, fake item, or expired)
  • The product that was delivered did not look or feel like the one that was advertised.
  • The delivered item is not fitting. (Or, size is inappropriate)
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